Inspired by, and featuring exclusive content from our Sept. 2022 Virtual Wellness Intensive with special guest, Lori-Ann Duguay, CEO of The People Person HR. Lori helps companies become that highly sought after employer where people want to work, stay and thrive! 

After working 21 years in government in a variety of roles, Lori realized she had basically become a tenant of the workplace tethered by the golden shackles of a good pension and benefits. She decided to combine her career experiences both inside and outside government as an HR Strategist, Talent Development Expert, Professional Coach, and Dispute Resolution Practitioner with her in-depth understanding of talent management and employee engagement to start her own company that teaches organizations and Leaders how to adopt a people-centered approach to leadership, talent development and conflict resolution.

Presenteeism, Quiet Quitting, Prioritizing Work-Life Balance & Purpose

Navigating Presenteeism & Quiet Quitting: Fost...

Inspired by, and featuring exclusive content from our Sept. 2022 Virtual Wellness Intensive with special guest, Jeff Tobe, Innovation and Customer Experience Expert, Certified Speaking Professional, and Best-Selling Author. Jeff is the author of the wildly popular book, “Coloring Outside the Lines” and his newest book, The CX Edge: Critical Customer Experience Questions to Help You ATTRACT, WOW and KEEP Customers, is becoming one of the hottest business books on the market. 

Part 3b: Wellness = Employee Engagement = Customer Experience

Continuing from last time…

When it comes to creating wellness programs and the perceived costs for the organization to produce the best internal customer experience (those being your employees), Jeff says a path to the right solution is about maintaining perspective. “I love to say this: see the world from your customer's eyes and you'll see the way your customer buys. Are we looking at things from their perspective?”

This is where well-thought-ou...

Inspired by, and featuring exclusive content from our Sept. 2022 Virtual Wellness Intensive with special guest, Jeff Tobe, Innovation and Customer Experience Expert, Certified Speaking Professional, and Best-Selling Author. Jeff is the author of the wildly popular book, “Coloring Outside the Lines” and his newest book, The CX Edge: Critical Customer Experience Questions to Help You ATTRACT, WOW and KEEP Customers, is becoming one of the hottest business books on the market. 

Part 3a: Wellness = Employee Engagement = Customer Experience

Human Resources (HR) plays a crucial role in managing a company's most valuable asset: its employees. However, with the increasing demands of day-to-day operations, HR professionals often find themselves overwhelmed and unable to dedicate time to developing a comprehensive wellness strategy for their organization. This lack of attention to employee wellbeing can have significant consequences for a company, including decreased productivity, increased...